Scheduling depends on information owned by several teams
Frame the issue around ownership, destination, timing and the next expected handoff.
Specialty workflow resource
Epic Workflow Help for Ambulatory Surgery Centers
Non-clinical workflow guidance for ambulatory surgery operations coordinating scheduling, authorization, records, registration, handoffs and staff training.
Common operational friction
Where teams often lose time
Authorization status and operational readiness are tracked separately
Frame the issue around ownership, destination, timing and the next expected handoff.
Outside records create manual coordination work
Frame the issue around ownership, destination, timing and the next expected handoff.
Local procedures are not consistently documented across staff
Frame the issue around ownership, destination, timing and the next expected handoff.
First checks
Clarify the workflow before changing anything.
- Map the administrative workflow from referral to completion
- Identify the owner of each prerequisite
- Set clear exception and escalation rules
- Keep clinical readiness decisions with authorized clinical teams
Keep these inside authorized internal channels
- Clinical readiness
- Procedure-specific clinical decisions
- Patient safety
- Security, access, interface or production issues
Related workflow resources