A familiar nursing workflow changed after go-live or an upgrade
Frame the issue around ownership, expected destination, the failed handoff and what should happen next.
Nursing & clinical operations
Epic Workflow Help for Nurses
Independent starter help for nurses dealing with In Basket pressure, post-migration workflow changes, handoff confusion, task ownership and local SOP gaps.
Common friction
Where nurses often get stuck
In Basket work is building faster than the team can resolve it
Frame the issue around ownership, expected destination, the failed handoff and what should happen next.
Coverage and handoff rules differ by unit or location
Frame the issue around ownership, expected destination, the failed handoff and what should happen next.
New nurses learn workarounds instead of a documented standard
Frame the issue around ownership, expected destination, the failed handoff and what should happen next.
Free starter check
Clarify these first
- Name the exact nursing task that is slowing down
- Identify the expected owner, pool or next handoff
- Separate training/process confusion from access or system defects
- Confirm the approved unit or organizational escalation path
Keep these with authorized internal teams
- Patient-specific clinical decisions
- Medication or treatment questions
- Access, MFA or permission issues
- Production outages, safety events or security incidents
Related resources
All guides →